Delivery and returns

**The Comfy Mood's Shipping and Returns Policy**

**Delivery :**
- Orders are shipped directly from our suppliers.
- Delivery times vary depending on location and product, generally between **10 and 25 working days**.
- Once your order has been shipped, you will be provided with a tracking number.

**Returns and refunds:**
- If your product is damaged, defective or does not match the description, please contact us within **7 days** of delivery.
- We will provide a replacement or a refund once the problem is confirmed.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

**Contact us:**
For returns or questions, send an email to **wintershopeu@gmail.com** including your order number.